In case you haven't found the information you were looking for, we've put together some of the most common questions our customers ask about our trips. If you need more specific answers, please contact us directly.
Milford Sound at the mountainous north end of Fiordland National Park is the classic fiord - a deep water inlet between steep sided high mountains. Milford Sound is a middle-sized fiord at around 13 kms in length and it is famous for its dramatic scenery, especially Mitre Peak. This fiord is the most accessible of Fiordland National Park’s 14 fiords and it can be reached by road (coach or car) or by flight connections from Queenstown.
Doubtful Sound is located in the heart of Fiordland National Park where the mountains are still very impressive but not as high as Milford Sound. Doubtful Sound is three times longer and has a sea surface area roughly ten times larger than Milford Sound. Its three arms are Hall, Crooked and First Arm. It is famous for its wilderness scenery and wildlife sightings. To travel to Doubtful Sound visitors first take a launch trip across Lake Manapouri and coach over Wilmot Pass.
Visitors with enough time choose to experience both fiords as they have different characters.
Yes, you could potentially be sharing with another guest. Alternatively you could choose to pay for the entire quad cabin, or two double cabins, to ensure privacy.
Note: quad-share: we endeavour to assign compartments as "all female" or "all male" but we cannot guarantee this.
Throughout Fiordland the fiords are officially mapped as sounds. Strictly speaking, they should be called fiords.
A fiord is a glaciated valley - typically narrow and steep-sided - that has been flooded by the sea after the glacier’s retreat. A sound, on the other hand, is a river valley flooded by the sea following a rise in sea levels or depression of the land, or a combination of both.
Fiordland’s weather is what gives the region its unique character. Rainfall is what makes Fiordland a land of lakes, rivers, streams, waterfalls and fiords. Visitors should always be prepared to enjoy some rainfall during their stay. It is recommended to bring sensible clothing for cool and wet weather to fully appreciate your stay.
The temperatures you can expect in the different seasons are as follows:
Many say you have not seen Fiordland unless you have seen it in the rain. When it rains in Fiordland the landscape is dramatic - rock faces stream with waterfalls, mist hangs around the tops of the mountains and rivers and streams rage. From a dry comfortable vantage point on board the coach or vessel this landscape is spectacular.
If you have booked a coach and cruise to Milford Sound or Doubtful Sound our coaches pick up from most accommodation in Queenstown and Te Anau. When booking either from our website or directly with our staff, please let us know if you want to be picked up from your accommodation or from our Visitor Centre.
While we cannot guarantee you will see wildlife, sightings of fur seals are reasonably common in both Doubtful and Milford Sounds. A pod of bottlenose dolphins resides in Doubtful Sound so you have a good chance of seeing these fascinating mammals, and in Milford Sound dolphins are occasional visitors. In both sounds the rare Fiordland crested penguin can at times be observed.
From Queenstown to Te Anau by car or coach takes around 2 hrs 45 mins and from Manapouri around 30 minutes. For more information refer to our Driving Times webpage.
Whilst parking in and around Te Anau is safe, we cannot guarantee this. 'Safer Parking' offers paid secure day-night parking for customers who wish to ensure their valuables are safe. Please visit the Safer Parking website to find out more details for rates, information, etc. Real Journeys coaches do collect customers from Safer Parking - simply select this option when booking your excursion from Te Anau.
From Queenstown to Manapouri by car or coach takes around 2 hrs 45 mins and from Te Anau around 30 minutes. For more information refer to our Driving Times webpage.
Overnight car parking is 950m from the Manapouri Visitor Centre and daytime car parking is provided adjacent to the Visitor centre.
Yes, there is very limited luggage storage available at the Manapouri Visitor Centre for our overnight cruise passengers (maximum one bag only per person).
Access is not always possible as it is a working power station. However due to ongoing maintenance the Manapouri Underground Power Station is currently CLOSED and re-opening date is yet to be confirmed. Next update October 2018.
Most people choose to visit the power station as it is very interesting. For those who choose not to visit the power station* there is the option of staying longer in the informative West Arm Visitor Centre. *Due to ongoing maintenance the Manapouri Underground Power Station is currently CLOSED and re-opening date is yet to be confirmed. Next update October 2018.
All prices and transactions on the Real Journeys website are in New Zealand dollars (NZD). This is specified on the Terms & Conditions page.
Our staff are trained to deal with incidents and in case of an emergency you should listen to their instructions.
We have a portable defibrillator on board each of our overnight cruise vessels (Milford Mariner, Milford Wanderer and Fiordland Navigator).
In addition to this we also have portable defibrillators at the following locations:
• Milford Sound Visitor Terminal
• Real Journeys Visitor Centre, Manapouri
• Cavern House (Te Anau Glowworm Caves)
• Colonel’s Homestead Restaurant, Walter Peak
• TSS Earnslaw Vintage Steamship
• Stewart Island Ferry (Bluff - Oban - Bluff).