In case you haven't found the information you were looking for, we've put together some of the most common questions our customers ask about our trips. If you need more specific answers, please contact us directly.
Fiordland’s weather is what gives the region its unique character. Rainfall is what makes Fiordland a land of lakes, rivers, streams, waterfalls and fiords. Visitors should always be prepared to enjoy some rainfall during their stay. It is recommended to bring sensible clothing for cool and wet weather to fully appreciate your stay.
The temperatures you can expect in the different seasons are as follows:
While we cannot guarantee you will see wildlife, sightings of fur seals are reasonably common in both Doubtful and Milford Sounds. A pod of bottlenose dolphins resides in Doubtful Sound so you have a good chance of seeing these fascinating mammals, and in Milford Sound dolphins are occasional visitors. In both sounds the rare Fiordland crested penguin can at times be observed.
Throughout Fiordland the fiords are officially mapped as sounds. Strictly speaking, they should be called fiords.
A fiord is a glaciated valley - typically narrow and steep-sided - that has been flooded by the sea after the glacier’s retreat. A sound, on the other hand, is a river valley flooded by the sea following a rise in sea levels or depression of the land, or a combination of both.
Overnight Cruises and Quadshare - We are a group of three people and would like to book a shared quad-share room. Will this mean we would be sharing with another person?
Yes, you could potentially be sharing with another guest. Alternatively you could choose to pay for the entire quad cabin, or two double cabins, to ensure privacy. If you wish to pay for an entire quad cabin, please contact us directly by email, by phone or via webchat.
Note: quad-share cabins are mixed gender.
From Queenstown to Manapouri by car or coach takes around 2 hrs 45 mins and from Te Anau around 30 minutes. For more information refer to our Driving Times webpage.
Yes, we have plenty of free parking at Manapouri. Daytime car parking is provided adjacent to the Visitor Centre. Overnight car parking is a available on View St, a short 2 minute walk from our Manapouri Visitor Centre.
Yes, there is very limited luggage storage available in the waiting area at our Manapouri Visitor Centre for our overnight cruise passengers (maximum one bag only per person).
Access is not always possible as it is a working power station. However due to ongoing maintenance the Manapouri Underground Power Station is currently CLOSED and re-opening date is yet to be confirmed. Next update October 2018.
All prices and transactions on the Real Journeys website are in New Zealand dollars (NZD). This is specified on the Terms & Conditions page.
Our staff are trained to deal with incidents and in case of an emergency you should listen to their instructions.
We have a portable defibrillator on board each of our overnight cruise vessels (Milford Mariner, Milford Wanderer and Fiordland Navigator).
In addition to this we also have portable defibrillators at the following locations:
• Milford Sound Visitor Terminal
• Real Journeys Visitor Centre, Manapouri
• Cavern House (Te Anau Glowworm Caves)
• Colonel’s Homestead Restaurant, Walter Peak
• TSS Earnslaw Vintage Steamship
• Stewart Island Ferry (Bluff - Oban - Bluff).