Our experience and destination pages should provide you with all the information you need to make a decision or plan your trip.
In case you haven't found the information you were looking for, we've put together some of the most common questions our customers ask about our trips. If you need more specific answers, please contact us directly.
From Queenstown to Manapouri by car or coach takes around 2 hrs 45 mins and from Te Anau around 30 minutes. For more information refer to our Driving Times webpage.
Access is not always possible as it is a working power station. However due to ongoing maintenance the Manapouri Underground Power Station is currently CLOSED and re-opening date is yet to be confirmed. Next update October 2018.
Queenstown has a climate with four distinct seasons however, being located in an alpine environment means the weather can be changeable. A guide for the temperatures you can expect is as follows: summer (December-February) 19-29 Celsius,autumn (March-May) 15-25 Celsius, winter (June-August) 5-10 Celsius, spring (September-November) 9-15 Celsius.
Please allow an additional 30 minutes to find parking for your vehicle prior to your check in time.
There is limited free street parking available in the streets surrounding central Queenstown. There is paid parking available in the Man Street and Church Street parking buildings plus pay and display parking at the Boundary Street and Ballarat Street carparks.
Boundary Street and Ballarat Street carparks are suitable for motorhomes. Please allow 15 minutes to walk to the Real Journeys office from there.
The scenic cruise from Queenstown to Walter Peak takes 45 minutes and it takes in views of Walter Peak, Cecil Peak and the Remarkable Range plus panaromic views around Lake Wakatipu.
Yes, Walter Peak is an ideal location for a wedding and can be accessed via the TSS Earnslaw Vintage Steamship across Lake Wakatipu. Please refer to our Events and Wedding page.
The TSS Earnslaw is scheduled to operate every day of the year (except when she undergoes annual maintenance). This is currently planned for mid May 2017 - late June 2017 and during this period travel to/from Walter Peak is by launch. Walter Peak Independent Cycling does NOT operate during this time.
Photography and video cameras are not permitted in the Glowworm Caves because flash lights affect the glowworms and visitor acclimatisation to the dark.
No, we only carry passengers and light freight on the ferry services between Bluff and Stewart Island. Rental cars, motor scooters and mountain bikes are available for hire from our Oban Visitor Centre.
Yes, most places on Stewart Island have EFTPOS and credit card facilities. There is an ATM/money machine at the "4 Square" shop on Stewart Island however it is only possible to withdraw cash with a NZ bank card. There are no banks on the island itself and the nearest bank is located at Invercargill.
The bird life on Ulva Island and Stewart Island is of exceptional interest, not only because of the presence of high profile species such as weka, wood pigeon, Stewart Island Robin and kaka, but also because Stewart Island and its small outliers provide a refuge for a range of less well-known birds, among them the NZ dotterel, South Island saddleback, Rifleman, Oystercatcher and the red and yellow-crowned parakeet.