Our experience and destination pages should provide you with all the information you need to make a decision or plan your trip.
In case you haven't found the information you were looking for, we've put together some of the most common questions our customers ask about our trips. If you need more specific answers, please contact us directly.
No. Company policy is that we don’t allow anyone who is pregnant on grade 3 or above rivers. There is a risk that a pregnant person could sustain a blow to the abdomen either through falling out the raft, from a paddle from another client or someone falling against them.
Yes, but on different sections of the rivers.
The Skippers Canyon Jet operates on the top part of the Shotover River.
Queenstown Rafting paddle the next section which is where the rapids are. Shotover Jet operates on the section after the Oxenbridge tunnel and the Kawarau Jet operates on Lake Wakatipu, the Kawarau River and the lower Shotover River.
Thunder Jet operates on Lake Wakatipu and up into the Kawarau river.
Queenstown Rafting paddle a section of the Kawarau River further down from where any jet boats operate.
You will see different scenery as no jetboat or rafting is on the same stretch of river, except a 500m stretch after the Oxenbridge tunnel as you float to the rafting base on the Shotover River.
All prices and transactions on the Real Journeys website are in New Zealand dollars (NZD). This is specified on the Terms & Conditions page.
Our staff are trained to deal with incidents and in case of an emergency you should listen to their instructions.
We have a portable defibrillator on board each of our overnight cruise vessels (Milford Mariner, Milford Wanderer and Fiordland Navigator).
In addition to this we also have portable defibrillators at the following locations:
• Milford Sound Visitor Terminal
• Real Journeys Visitor Centre, Manapouri
• Cavern House (Te Anau Glowworm Caves)
• Colonel’s Homestead Restaurant, Walter Peak
• TSS Earnslaw Vintage Steamship
• Stewart Island Ferry (Bluff - Oban - Bluff).