FAQs

The Scenic and Nature Cruises follow the same route in Milford Sound.  The Scenic Cruises have multi-lingual commentary, wide range of lunch options, large viewing decks on comfortable modern vessels and are shorter (1hr 30-40mins) than the Nature Cruises (2hrs - 2hrs 30mins).  The Nature Cruises have English-only commentary, and an on-board nature guide, picnic lunches and smaller vessels designed along the lines of traditional trading scows.

Throughout Fiordland the fiords are officially mapped as sounds.  Strictly speaking, they should be called fiords.

A fiord is a glaciated valley - typically narrow and steep-sided - that has been flooded by the sea after the glacier’s retreat.  A sound, on the other hand, is a river valley flooded by the sea following a rise in sea levels or depression of the land, or a combination of both.

Fiordland’s weather is what gives the region its unique character. Rainfall is what makes Fiordland a land of lakes, rivers, streams, waterfalls and fiords. Visitors should always be prepared to enjoy some rainfall during their stay. It is recommended to bring sensible clothing for cool and wet weather to fully appreciate your stay.

The temperatures you can expect in the different seasons are as follows: summer (December-February) 19-23 Celsius,autumn (March-May) 8-18 Celsius, winter (June-August) 5-9 Celsius, spring (September-November) 10-19 Celsius.

If you have booked a coach and cruise to Milford Sound or Doubtful Sound our coaches pick up from most accommodation in Queenstown and Te Anau.  When booking either from our website or directly with our staff, please let us know if you want to be picked up from your accommodation or from our Visitor Centre.

Many say you have not seen Fiordland unless you have seen it in the rain.  When it rains in Fiordland the landscape is dramatic - rock faces stream with waterfalls, mist hangs around the tops of the mountains and rivers and streams rage.  From a dry comfortable vantage point on board the coach or vessel this landscape is spectacular.

While we cannot guarantee you will see wildlife, sightings of fur seals are reasonably common in both Doubtful and Milford Sounds.  A pod of bottlenose dolphins resides in Doubtful Sound so you have a good chance of seeing these fascinating mammals, and in Milford Sound dolphins are occasional visitors.  In both sounds the rare Fiordland crested penguin can at times be observed.

Each cruise has the same focus on sharing the wonders of Milford Sound through in-depth commentaries and activities (wildlife viewing and cruising in the tender craft).  However, they do differ:

- the Milford Mariner: offers private cabins with ensuite bathrooms and activities include kayaking or cruising in the tendercraft.

- the Milford Wanderer offers twin-share compartments with shared bathroom facilities and activities include a guided walk on part of the Milford Track or exploring the shoreline by tendercraft. 

If you are travelling from Queenstown it will take around 5hrs to reach Milford.  Te Anau to Milford is around 2hrs 20mins.  This timing allows for stops along the way for photos or short walks to places of interest.  If driving make sure you fill your vehicle with petrol in Te Anau before travelling to Milford (there are no petrol stations at Milford Sound or en route).  For more information refer to our Driving Times webpage.

There is FREE car parking at Milford Sound.  Please allow up to 45 minutes to park your vehicle and transfer to the Milford Sound Visitor Terminal, where you check in for your cruise.  Check in is required 20 minutes prior to departure.

There is limited luggage storage available at the Milford Sound Visitor Terminal.

Your travel agent or the outlet where you purchased your Milford Sound trip will refund the flight component of your ticket.  You will return to Queenstown by coach.

From Queenstown to Manapouri by car or coach takes around 2 hrs 45 mins and from Te Anau around 30 minutes.  For more information refer to our Driving Times webpage.